Booking & Payments

All sessions are booked through MyChildAtSchool (MCAS).  If you’re not already registered, or experience difficulty accessing or booking sessions through MCAS, please contact the school office, who will be able to assist you, and/or provide you with your personalised login details as necessary.

You can book your child's sessions via MCAS. Please note places are subject to availability and are released on a termly basis. 

• Breakfast Club – Booking Cut-off is 1 day in advance of the session needed
• Afterschool Club – Booking cut-off is 7 days in advance of the session needed

When a booking window has closed, you will still be able to view your booking in MCAS but will not be able to make any changes.

Please ensure you top-up your account before booking.

Voucher Payments

If you are paying for your sessions through Tax Free Childcare Vouchers (pre-payment is required).

Please email school office, with details of your payment, and we can credit your MCAS account.

For Nursery children (3&4 year olds), funded hours can be used towards your child's wrap-around care.

For information on funding and Tax Free Childcare please visit www.childcarechoices.co.uk

Cancellation

If you wish to cancel a session, this can be done via your MCAS account up to 12 days in advance.  Any bookings cancelled within 12 days of the required session, will still be charged.  Please contact the school office to arrange the cancellation.

Non-Attendance

If you decide not to send your child to either club which you have booked, you will still be charged.  We would kindly ask that you notify the office in advance.

Late Collections

If your child is not collected at the end of their booked session, then you will be charged an additional £5 for every 10 minutes.

Emergency last minute bookings

We understand that on occasion you may need to book last minute, in this event please call the school office, who will check availability and make arrangements for the booking to be added to account.  Please do not send your child to our clubs without receiving a confirmation from school.

Staffing

All sessions will include a member of staff holding a relevant First Aid certificate and Food Hygiene Training.  All staff are employed in accordance with the schools Safer Recruitment requirements.

Complaints

We work hard to ensure that your child is happy and safe whilst attending our setting.  Should you be concerned about any part of our service, please speak to a member of staff and we will resolve it as soon as possible.  If you are still unhappy, please refer to the schools Complaints Policy.

Policies

We operate within the same policies as the school, which are all available to read on our school website.